IMPROVEMENTS ON ENGLISH LANGUAGE PROFICIENCY OF ATCO AND AFIS OPERATORS OF INFRAERO (ANSP)¶
Abstract¶
THE INTERNATIONAL CIVIL AVIATION ORGANIZATION (ICAO) PRECONIZES THAT ENGLISH PROFICIENCY IS A CRUCIAL ELEMENT TO THE AVIATION SAFETY REQUIREMENTS DUE TO THE CONSTANT INTERACTION BETWEEN AIR TRAFFIC CONTROLLERS OR AERODROME FLIGHT INFORMATION SERVICE (AFIS) OPERATORS WITH AIRCRAFT PILOTS DURING INTERNATIONAL OPERATIONS. MOST AIR NAVIGATION SERVICE PROVIDER (ANSP) WORLDWIDE HIRES AIR TRAFFIC CONTROLLERS (ATCO) THAT ARE ALREADY CAPABLE TO REACH LEVEL 4 OR HIGHER OF ICAO ENGLISH PROFICIENCY TESTS. TO REDUCE THE ACCIDENTS RATE IS CRUCIAL TO INVEST ON SAFETY IMPROVEMENTS, AND ONE OF THE INDICATORS THAT CAN HELP IS THE LEVEL OF COMMUNICATION BETWEEN THE INTERESTED PARTS. IT’S KNOWN THAT NOT ALL STATES HAVE INSIDE THEIR ANSP ALL THE AIR NAVIGATION EMPLOYEES WITH FULL CAPACITY TO OFFER AN AIR TRAFFIC SERVICE WITH A FLAWLESS ENGLISH. THAT’S WHEN ANSP NEED TO INVEST ON EDUCATION PROGRAMS TO INCENTIVIZE THEIR OPERATIONAL WORKFORCE TO STUDY AND IMPROVE KNOWLEDGE TO REACH AN OPERATIONAL ENGLISH PROFICIENCY REQUIREMENT. THIS ARTICLE IDENTIFIES THE NEED OF THE CREATION OF AN ENGLISH LANGUAGE STUDY GROUP INSIDE INFRAERO TO RESPOND DOC 9835 TO SPREAD AVIATION ENGLISH KNOWLEDGE ALONGSIDE WITH PHRASEOLOGY AND PLAIN ENGLISH TO OFFER BETTER AND SAFE AIR TRAFFIC SERVICE TO ALL STAKEHOLDERS. BY FOLLOWING THE METHODOLOGY OF A PERMANENT GROUP OF WORK WITH A DEFINED SUBJECT, THAT WILL CONCENTRATE EFFORTS ON THE RESULTS OF THE DEVELOPMENT OF COURSES, PEDAGOGICAL ACTIVITIES AND FOCUSED ON EXCHANGE EXPERIENCES WITH OTHER INSTITUTIONS THAT ARE EXPERTS ON THE TOPIC. THE OBJECTIVE IS TO COMPLEMENT THE OPERATIONAL EMPLOYEES’ FORMATION AND ENSURE AIR NAVIGATION AND AVIATION SAFETY CONDITIONS. THE RESULT ACHIEVED WAS A SEQUENCE OF MANAGERIAL ACTIONS TO SUPPORT THE PRACTICES ALLOWING MORE PROFESSIONALS TO ATTAIN AND MAINTAIN ICAO LEVEL 4 OF ENGLISH PROFICIENCY OR HIGHER.
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Citing¶
@inproceedings{SIT223,
author = {MARCELINO ALVES DE ALMEIDA NETO},
title = {IMPROVEMENTS ON ENGLISH LANGUAGE PROFICIENCY OF ATCO AND AFIS OPERATORS OF INFRAERO (ANSP)},
booktitle = {Proceedings of the 2022 Air Transportation Symposium},
series = {SITRAER 2022},
year = {2022},
pages = {374-384},
publisher = {SBTA - Brazilian Air Transportation Research Society},
address = {São José dos Campos, Brazil,}
}
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